Shipping policy

Once your product has shipped, it usually takes 3 to 10 business days in United Kingdom, 5 to 12 in Europe. 7 to 15 for the rest of the world. If you have not received your products, please feel free to contact us at support@cabrexa.co.uk

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and the United Kingdom. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines (for the same delivery times as stated in our shipping section).

All orders are expertly packaged, prepared, and shipped within 1-3 business day of ordering.We offer worldwide shipping and the typical delivery time frame is between 3-15 business days. Depending on your location, you may receive items much earlier. All orders are shipped with the tracking number so you can track it every step of the way!

Yes, once your order has been shipped a tracking number will be sent over to you so you can track your order here: http://track.cabrexa.co.uk/

We are currently offering worldwide delivery with tracking information once the order has been dispatched.

Returns and exchanges

At CABREXA, we're confident you'll love our products and we do everything we can to make our customers happy. But in the rare case you're not satisfied, we're here to help

If you have received a product that does not match your expectations, and would like a refund, please write to our customer care agents at contact@cabrexa.co.uk

Step 1: Please contact our customer service representative at  support@cabrexa.com to request an exchange/return form.


Step 2: Please follow the instructions on the exchange/return form to pack and ship back the return package.


Step 3: a) Refund shall be issued once we receive and confirm the return package. If your original payment method is a credit card, it will take longer may take 1 to 3 days  to process the bank's refund.

b) The new package will be shipped out once we receive and confirm the return package.

Payment Methods

We accept the following forms of payment:debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal, Google Pay, and Apple Pay.

No, you can only use one promotional discount in each individual order.

Please try an alternative payment method or contact us at contact@cabrexa.co.uk

Orders

Yes. We offer immediate order cancellations up to a limit of 1-2 days after purchasing - so if you change your mind within that time - contact us and we'll cancel and refund you in full as soon as we get your request.

Yes you can. Please contact us immediately as we are unable to change shipping addresses or amend your order once the it has been dispatched.

If you’ve received the wrong item in your order, please contact us with an image of the wrong product so we can investigate it.

If you receive your order and an item is missing, please note that some orders with multiple products will be shipped in separate packages due to the size and weight limit of our courier. An email should be sent to you with individual tracking numbers for each package.